1. Introduction
Welcome to FlowRead ("Company", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website ("Website") or use our mobile application ("App"), collectively referred to as "Service", and tells you about your privacy rights and how the law protects you.
This privacy policy applies to all users of our Service globally. However, if you reside in the European Economic Area (EEA), United Kingdom, or California, additional rights may be available to you, as detailed in this policy.
Please read this privacy policy carefully before using our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes email address.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or app.
- Usage Data: Includes information about how you use our website, products, and services.
- Reading Data: Includes your reading speed metrics, words-per-minute statistics, reading history, bookmarks, reading preferences, font and display settings, and progress through imported content. We treat this data with the highest level of confidentiality.
- User Content: Includes text, documents, articles, e-books, or other reading materials you import, upload, or access through the Service.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Information Collected Automatically
When you use our Service, we automatically collect certain information, including:
- Device information (such as your mobile device ID, model, and manufacturer)
- Log information (such as IP address, access times, and dates)
- App activity information (such as features used, reading sessions started and completed, content viewed)
- Performance metrics (such as reading speed, session duration, pages read)
- Cookies and similar tracking technologies
Reading and Content Data
Our app processes text content to enable speed reading features. When you use the speed reading functionality, we may process:
- Text content you import or paste into the app for speed reading
- Reading speed and comprehension metrics over time
- Your preferred reading settings (words per minute, chunk size, font preferences, theme)
- Bookmarks, highlights, and reading progress
- Reading session history and statistics
Imported content is processed primarily on your device. We do not read, analyze, or share the actual content of your reading materials for any purpose other than providing the speed reading service to you.
Data Minimization and Purpose Limitation
We follow the principle of data minimization, collecting only the personal data that is necessary for the specific purposes for which it is processed. We do not collect or process personal data beyond what is required to provide our speed reading services.
- We only collect data that is directly relevant to providing speed reading functionality and personalized reading experiences
- We do not collect unnecessary personal information or data unrelated to our service
- We regularly review our data collection practices to ensure we only collect what is needed
- We delete or anonymize data that is no longer necessary for our stated purposes
3. How We Use Your Information
We use your personal data only when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have given consent to the processing of your personal data for one or more specific purposes.
Specifically, we use your information to:
- Register you as a new user and create your profile.
- Provide and personalize our speed reading service (e.g., adjusting reading speed, tracking progress, syncing reading data across devices).
- Process your subscription and payment transactions.
- Manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- Provide customer support and respond to your inquiries.
- Improve our website, app, products/services, marketing, or customer relationships through analysis and feedback.
- Monitor the usage of our service and ensure its stability, security, and proper functioning.
- Detect, prevent, and address technical issues, fraud, or other illegal activities.
- Send you marketing communications (when you have opted in to receive them).
- Comply with legal obligations and enforce our terms.
4. Data Sharing and Disclosures
We may share your personal data with the following categories of recipients:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Partners: Companies with whom we partner to offer joint promotional offers or related products and services.
- Affiliates: Companies related by common ownership or control.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
- With Your Consent: In other cases where we seek your consent to share your information with third parties.
We do not sell your personal information as defined under applicable privacy laws. We do not share, sell, or provide the content of your reading materials to any third party.
RevenueCat SDK
We use RevenueCat SDK to manage subscription purchases and billing. RevenueCat may collect and process the following information:
- Purchase history and subscription status
- Device identifiers and app usage data
- Payment information (processed securely through app stores)
- Analytics data to improve subscription management
RevenueCat processes this data in accordance with their privacy policy and our instructions. You can learn more about RevenueCat's data practices at revenuecat.com/privacy.
Firebase and Analytics Services
We use Google Firebase and other analytics services to understand how users interact with our app and to improve our services. These services may collect:
- App usage statistics and crash reports
- Device information and performance metrics
- User engagement data and feature usage
- Technical logs and error information
Firebase and other analytics providers process this data in accordance with their respective privacy policies. You can learn more about Google's data practices at policies.google.com/privacy.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal requirements.
Reading content you import into the app is stored locally on your device and may be synced to our servers if you enable cloud sync. You can delete imported content at any time through the app. Upon account deletion, all cloud-synced reading data will be permanently removed within 30 days.
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include encryption of sensitive data, regular security assessments, and restricted access to personal information.
We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
7. International Data Transfers
Our operations are primarily based in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers are located or where our service providers operate.
If you are located in the European Economic Area (EEA), the United Kingdom, or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal data, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
When transferring data from the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other legal mechanisms to ensure the adequate protection of your data.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use the following types of cookies:
- Essential Cookies: Required for the operation of our Service.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and to see how visitors move around our Service.
- Functionality Cookies: Used to recognize you when you return to our Service and remember your reading preferences.
- Targeting Cookies: Record your visit to our Service, the pages you have visited and the links you have followed to deliver more relevant advertisements.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Children's Privacy
Our Service is not directed to anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Your Legal Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: The right to request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: The right to request restriction of processing of your personal data.
- Right to Data Portability: The right to request the transfer of your personal data to you or a third party.
- Right to Object: The right to object to processing of your personal data for direct marketing or based on legitimate interests.
- Right to Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data.
Additional Rights for California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide additional rights, including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete certain personal information
- The right to opt out of the "sale" or "sharing" of personal information
- The right to non-discrimination for exercising your rights
- The right to limit the use of sensitive personal information
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.
Account Deletion and Data Removal
You may delete your account and request the removal of your personal data at any time. When you delete your account:
- Your account will be permanently deactivated within 24 hours
- Your personal data will be deleted from our active systems within 30 days
- All reading data, statistics, and imported content stored in the cloud will be permanently deleted
- Any active subscriptions will be cancelled (though you may continue to have access until the end of your billing period)
- We may retain certain information for legal, regulatory, or legitimate business purposes as required by law
- Anonymized, aggregated data that does not identify you personally may be retained for analytics purposes
To delete your account, you can:
- Use the account deletion feature in the app settings
- Contact us directly at stryvcontact@gmail.com
- Submit a data deletion request through our support channels
Opt-Out Rights and Marketing Communications
You have the right to opt out of certain data processing activities and marketing communications:
- Marketing Communications: You can opt out of marketing emails and push notifications at any time through the app settings or by contacting us
- Analytics and Tracking: You can opt out of analytics tracking through your device settings or by contacting us
- Data Processing: You can withdraw consent for specific data processing activities while maintaining access to core app features
- Third-Party Sharing: You can opt out of data sharing with third-party service providers (except where required for core functionality)
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we may provide more prominent notice or obtain consent as required by law.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: stryvcontact@gmail.com
Right to File a Complaint
You have the right to file a complaint with the relevant data protection authority if you believe we have not addressed your privacy concerns adequately.
For EU/EEA Users: You may lodge a complaint with your local data protection authority. You can find your authority at edpb.europa.eu.
For California Residents: You may file a complaint with the California Privacy Protection Agency at cppa.ca.gov.
For Other Users: You may contact your local consumer protection or privacy regulatory authority.
We encourage you to contact us first to resolve any privacy concerns before filing a complaint with authorities. We are committed to addressing all privacy-related issues promptly and transparently.