Privacy Policy

Last updated: March 2024

1. Introduction

Welcome to Stryv. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our app, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity Data: Includes first name, last name, username or similar identifier, and date of birth.
  • Contact Data: Includes email address and telephone numbers.
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or app.
  • Usage Data: Includes information about how you use our website, products and services.
  • Health and Fitness Data: Includes information about your workouts, performance metrics, goals, and progress collected through the app. We treat this data with the highest level of confidentiality.

3. How We Use Your Information

We use your personal data only when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new user.
  • To provide and personalize our service (e.g., generating workout plans).
  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
  • To provide customer support.
  • To improve our website, app, products/services, marketing, or customer relationships through analysis and feedback.
  • To monitor the usage of our service and ensure its stability and security.
  • To detect, prevent and address technical issues or fraud.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@stryv-app.com